Who We Are
Welcome to Gwen GlobalInsurance Consultancy Limited
Gwen Global Insurance Consultancy is a Tanzanian company that was founded and began operations in 2013 under the name Micgen Insurance Broker.
We are dedicated insurance consultants who are licensed and have met all government requirements. We have hired experienced insurance specialists and other supporting team members who are reliable, persistent and dedicated.
Licensed & Compliant
Licensed insurance consultants who have met all government requirements.
Life & Non-Life Insurance
As a preferred consultant for life and non-life insurance, we negotiate extremely favourable terms and conditions on our clients’ behalf.
ISO 9001:2015 Quality Management
Our quality management system meets the requirements of ISO 9001:2015 for insurance brokerage, risk management, insurance advisory and claims management services.
Wellness & Care
Caring for YourWellbeing
Insurance is about people. When you or your family need medical care, face an emergency or have a claim to make, Gwen’s team is there to guide you through it with patience and care, so you can focus on what matters most: getting well.
- Guidance when you or your family need care
- Help with claims and the paperwork that comes with them
- A team that listens and keeps you informed
- Toll-free support line, free to call
Guidance when you or your family need care
Mission & Principles
Raising the Bar inthe Insurance Industry
GWEN wants to raise the bar in the insurance industry by providing excellence and utilising the highest principles and standards in every aspect of the business. The mission is to empower its clients, employees and community and urge them to employ these practices as well. Because when we all do our personal best, the payoff is always a win/win.
Our Principles
We regard the following principles as fundamental to our success:
- Our clients always come first.
- We must provide the highest level of service with integrity.
- Ensuring client satisfaction through the provision of quality service.
- Communicating with our clients clearly and frequently.
- Innovation is requisite for our survival in a changing world.
Why Gwen
What SetsGwen Apart
Experience
With years of experience, we have observed the challenges and issues that most clients face, allowing us to solve them, inform them and add value to their business.
Strictly Loyal to Client
Our focus is solely on the client. We are more than a consultancy, in the sense that we provide assurance of value to our client.
Expertise
We are a client’s third eye: we take the time to learn and understand the client, so the client can obtain and demand the service they deserve while saving time and labour.
Focus
We are goal-oriented consultants with a low or no retention fee requirement, paid based on the achievement of the goal (negotiation).
With Gwen
Your company can focus on its core business while we leverage our professional expertise and knowledge of the insurance market to ensure appropriate insurance security is purchased on the most favourable terms and at the most competitive price.
Capability & Strength
End-to-End ServiceDelivery
Gwen oversees a service delivery process that is end to end, from claim process management to daily service operation management, by:
- 01
Handling daily client queries, especially those raised from service access points such as hospitals, fitness centres and garages.
- 02
Coordinating communication between the client and the insurance company in day-to-day operations.
- 03
Disseminating feedback from the insurer to the client as per the schedule.
- 04
Assisting with the preparation of claims documents and the interpretation of policy documents.
- 05
Liaising with a variety of relevant professionals in the industry.
- 06
Participating in the appointment of loss adjusters and liaising with those appointed to adjust the claim.
- 07
Preparing briefs for arbitration and litigation support, as needed.
- 08
Settlement and negotiation of claims.
GWEN also offers advice and assistance with salvage disposal and repairs.
Gwen Global Insurance: Securing What Matters, Building What’s Next.
Exceptional Expertise forBreakthrough Results
GWEN provides expert advice to its clients on medical and life insurance services to local and multinational firms in all sectors of the economy.
We commit to ensuring that GWEN’s expertise and our clients’ knowledge of their businesses form a unique partnership that ensures the procurement of tailored insurance security at the most competitive prices the market has to offer.
2013
Year Founded
Began operations as Micgen Insurance Broker
Who We Work With
Organisations across the economy
Gwen advises local and multinational organisations of many kinds, including:
- NGOs & Development Organisations
- Health & Humanitarian Programmes
- Conservation & Environment
- Mining & Energy
- Transport & Logistics
- Professional & Legal Services
- Manufacturing & Consumer Goods
- Business & Private Sector Associations
- Local & Multinational Companies
Our Offices
Where toFind Us
Dar es Salaam
418 Toure Drive, 2nd FloorMasaki – Kinondoni, Dar es SalaamArusha
3rd Floor, Ngorongoro BuildingArusha, TanzaniaJohannesburg
Operations in South Africa